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  • I'm a product detail. I'm a great place to add more information about your product such as sizing, material, care and cleaning instructions. This is also a great space to write what makes this product special and how your customers can benefit from this item.
  • If I have further questions, how can I contact you?
    You can contact hello@xorigin.ai for more questions.
  • Why should I place a deposit before the campaign goes live?
    Paying a $9.9 deposit locks in the best VIP price for you, which offers an even better discount than our super early bird deal on Kickstarter. The VIP pricing is available for a limited time only. It will end once Yonbo launches in late May as a special way to thank our early supporters for their trust and backing.
  • How does the deposit work?
    Once the Kickstarter campaign is live in late May, head over to the Kickstarter page via email we sent you and choose the VIP rewards you want. We have two VIP rewards available: the Standard Bundle for $399(66% OFF MSRP) and the Developer Bundle for $599(71% OFF MSRP). We’ll send you advance notifications via the email you registered with, so be sure to check your inbox, as well as your spam and trash folders to avoid missing any messages.
  • How much is the X-Origin Yonbo AI Companion Robot?
    We offer 2 rewards for VIP customers: the Standard Bundle at $399 and the Developer Bundle at $599. You may choose to buy your favorite perks when we launch on Kickstarter in late May.
  • Will the X-Origin Yonbo AI Companion Robot be shipped worldwide?
    Yes, Yonbo is sold globally.
  • Can the deposit apply to any perk?
    Yes, you may choose between the VIP Reward-Standard Bundle or VIP Reward-Developer Bundle according to your needs.
  • If I've already purchased the deposit but experienced a change of heart, how can I refund the deposit?
    You may contact hello@xorigin.ai if you want a deposit refund.
  • What is the shipping time?
    We will initiate shipments in August. The shipping sequence will be determined by the time of your purchase. VIP members will be the 1st batch to receive Yonbo. Orders will be processed on a first - come, first - served basis.
  • Why should I use the same email address to place the deposit and order on Kickstarter?
    We’ll verify your VIP member eligibility using your email address, so when creating your Kickstarter account, make sure to use the same email you used to pay the deposit.
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